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University Library

Library Chat

Have a question? Chat with a librarian!


Julie Shen's picture
Julie Shen
Hello! I'm the Business and Computer Science Librarian.

My office hours during Spring 2017 are Mondays 9am-10am and Fridays 9am-11am. Please email me before coming to the Library to confirm I will be here as these hours are subject to change.

My office is 15-2334D. It's a bit hard to find. Please stop by the Research Help Desk on the 2nd floor of the Library and ask for me there.

Live Chat

About This Service

Need help? Type your question into the chat widget. Please be patient as the librarian may be helping another patron. If a Cal Poly Pomona librarian is not available, your question may be answered by a backup librarian at another university.

You can also call the phone numbers below for assistance during specified hours.

  • Research Help Desk: (909) 869-3084
  • Circulation Desk: (909) 869-3075
  • Tech Help Desk: (909) 869-4984

Helpful Hints:

  • Please provide a valid email address if you want to receive a transcript of your chat. The transcript will include links to all online resources shared during your chat.
  • Please do not use the "forward", "back", or "refresh/reload" buttons on your browser or you will be disconnected.

Terms of Service and Privacy Statement (PDF)

Questions about this service? Email Julie Shen, Chat Reference Lead, at