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University Library

Library Chat

Have a question? Chat with a librarian!


Julie Shen's picture
Julie Shen
Hello! I'm the Business and Computer Science Librarian.

I am available to meet with you by appointment. Email me and let's set up a time to chat.

During 2018-19 I am splitting my time between the Library and the Academic Senate. My office in the Library is 15-2334D. It's a bit hard to find. Please stop by the Knowledge Center on the 2nd floor of the Library and ask for me there. My office in the Senate is 98-P2-8. It's in the CLA building, across from the Registrar's Office. Here's a photo of its location.

I am also happy to answer your questions by email if that's more convenient for you.

Live Chat

About This Service

Need help? Type your question into the chat widget. Please be patient as the librarian may be helping another patron. If a Cal Poly Pomona librarian is not available, your question may be answered by a backup librarian at another university.

You can also call the phone numbers below for assistance during specified hours.

  • Knowledge Center: (909) 869-3084
  • Circulation Desk: (909) 869-3075
  • Tech Help Desk: (909) 869-4984

Helpful Hints:

  • Please provide a valid email address if you want to receive a transcript of your chat. The transcript will include links to all online resources shared during your chat.
  • Please do not use the "forward", "back", or "refresh/reload" buttons on your browser or you will be disconnected.

Terms of Service and Privacy Statement (PDF)

Questions about this service? Email Julie Shen, Chat Reference Lead, at