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University Library

Library Chat

Have a question? Chat with a librarian!


Julie Shen's picture
Julie Shen
Hi! I'm the Business and Computer Science Librarian.

Spring Semester 2020 my office hours are Mondays and Tuesdays 2:00-4:00pm. Due to COVID-19 concerns, I am holding all my office hours on Zoom. Click to visit me at

I am also available to meet by appointment. Email me and let's set up a time to chat. If you can't come to campus, we can meet by phone or video conference.

I am also happy to answer your questions by email.

My office in the Library is a bit hard to find. Please stop by the Knowledge Center on the 2nd floor of the Library and ask for me there.

Live Chat 24/7

About This Service

Need help? Type your question into the chat widget. Please be patient as the librarian may be helping another patron. If a Cal Poly Pomona librarian is not available, your question will be answered by a librarian at another university.

You can also call the phone numbers below for assistance during specified hours.

  • Knowledge Center: (909) 869-3084
  • Circulation Desk: (909) 869-3075
  • Tech Help Desk: (909) 869-4984

Helpful Hints:

  • Please provide a valid email address if you want to receive a transcript of your chat. The transcript will include links to all online resources shared during your chat.
  • Please do not use the "forward", "back", or "refresh/reload" buttons on your browser or you will be disconnected.

Terms of Service and Privacy Statement (PDF)

Questions about this service? Email Julie Shen, Head Librarian for Reference Services, at