You can view transcripts of past LibChat conversations via the Chat Research Help: Dashboard page.You can use this feature to log your statistics. There are three separate transcript areas that correspond with the monitoring areas: Cal Poly Pomona, Academic Global Cooperative, and CALSTATEU-Academic. First you will need to login to your LibAnswers/LibChat account.
To access the transcripts from Cal Poly Pomona patrons, click on the "LibChat" drop down menu. Then click on "Transcripts".
The transcripts will populate and you can use the filters to locate the transcripts you would like to see. Click on the "eye" icon to view the transcript.
To access the transcripts from the Academic Global Cooperative, click on the "LibChat" drop down menu. Then click on "Academic Global Cooperative Dashboard".
A new tab will open with the Academic Global Cooperative Dashboard. Click on "Transcripts" on the menu bar.
The transcripts will populate. Click on "eye" icon to view transcript.
To access the transcripts from CALSTATEU Academic, click on the "LibChat" drop down menu. Then click on "CALSTATEU Academic Dashboard".
A new tab will open with the CALSTATEU Academic Dashboard. Click on "Transcripts" on the menu bar.
The transcripts will populate. Click on the "eye" icon to view the transcript.
