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University Library

Library Chat

Have a question? Chat with a librarian!


Julie Shen's picture
Julie Shen
Hi! I'm the Business and Computer Science Librarian. I work with students and faculty in the College of Business Administration, the Collins College of Hospitality Management, and the Computer Science Department in the College of Science. If you need help with a research project, please email me or visit me during my virtual office hours.

My office hours during Summer Semester 2020 are Mondays and Tuesdays, 2:00-4:00pm. Please feel free to stop by my virtual office during these hours. I look forward to talking to you!

Live Chat 24/7

About This Service

Need help? Type your question into the chat widget. Please be patient as the librarian may be helping another patron. If a Cal Poly Pomona librarian is not available, your question will be answered by a librarian at another university.

You can also call the phone numbers below for assistance during specified hours.

  • Knowledge Center: (909) 869-3084
  • Circulation Desk: (909) 869-3075
  • Tech Help Desk: (909) 869-4984

Helpful Hints:

  • Please provide a valid email address if you want to receive a transcript of your chat. The transcript will include links to all online resources shared during your chat.
  • Please do not use the "forward", "back", or "refresh/reload" buttons on your browser or you will be disconnected.

Terms of Service and Privacy Statement (PDF)

Questions about this service? Email Julie Shen, Head Librarian for Reference Services, at