Making our content clear and concise benefits all our users!
Users have lots of things competing for their attention and can easily get overwhelmed when researching. We can help them being mindful of information overload when we organize our and write our content.
Use simple and concise language when you can
- Double check that your instructions are clear and easy to follow
- Avoid acronyms and jargon
Break up big blocks of text for easier reading
Better to have a longer page an everything packed together and harder to skim and/or concentrate on.
Don’t bury the lead. Put the main point of your text at the beginning.
